Legal
Terms of Service
Last updated: 9 July 2026
These Terms of Service (the “Terms”) govern the software design and development services provided by Ship Anything (“Ship Anything”, “we”, “us”) via shipanything.ai to you or the organisation you represent (the “Client”, “you”). Please read them carefully.
1. Acceptance
By engaging us, signing a proposal or statement of work, paying an invoice, or otherwise using our services, you agree to be bound by these Terms. If you are agreeing on behalf of an organisation, you represent that you have authority to bind that organisation. If you do not agree, please do not use the services.
2. The services
We provide software design and development services under two kinds of engagement:
- SetupWe design, build, and hand over a working system. Billed monthly while we build.
- RetainerWe continue to build, operate, and improve your systems on an ongoing monthly basis.
Before a paid engagement begins we may offer complimentary design and specification days — typically a free scoping call, a free design day, and a free spec day — so you can see the direction of the work before committing. These free days create no obligation on either party to proceed, and either party may decide not to continue.
The specific scope, deliverables, and timeline for any engagement are described in the applicable proposal or statement of work, which forms part of these Terms. Where a proposal conflicts with these Terms, the proposal governs for that engagement.
3. Fees & billing
Fees are charged monthly, in advance unless otherwise agreed in writing. Our standard bands are:
Setup
$2,000–$5,000 / month while we build, depending on project size.
Retainer
$1,500–$3,000 / month.
Fees are exclusive of any applicable taxes, which are your responsibility. Third-party costs (such as hosting, domains, or paid APIs) are passed through at cost unless agreed otherwise. Invoices are due on receipt unless a different term is stated. We may pause work on materially overdue accounts after giving you notice.
4. Intellectual property
On full payment of the fees due for the relevant work, you own 100% of the custom code and deliverables we create for you under that engagement, together with the intellectual property rights in them. We will hand over the source repository and reasonable materials on request.
Excluded from this transfer are: (a) open-source or third-party components, which remain under their own licences; and (b) our pre-existing tools, know-how, and general methods. To the extent any of our pre-existing materials are embedded in a deliverable, we grant you a perpetual, worldwide, royalty-free licence to use them as part of that deliverable.
5. Confidentiality & NDA
Each party may receive confidential information from the other. Both parties agree to use the other’s confidential information only to perform under these Terms, to protect it with reasonable care, and not to disclose it to third parties except to personnel or contractors who need it and are bound by similar obligations. This does not apply to information that is public, independently developed, or lawfully received from another source. We are happy to sign your NDA on request.
6. Warranties & guarantee
We warrant that we will perform the services with reasonable skill and care, in a professional manner consistent with industry standards, and that every meaningful output is reviewed by a human before it ships. Any additional guarantee referenced on our website or in a proposal applies on the terms stated there. Except as expressly set out, the services and deliverables are provided “as is” and we disclaim all other warranties, whether express or implied, including fitness for a particular purpose, to the fullest extent permitted by law.
7. Limitation of liability
To the fullest extent permitted by law, neither party is liable for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data, arising out of or relating to these Terms. Our total aggregate liability arising out of or relating to the services is limited to the total fees paid by you to us in the three (3) months immediately preceding the event giving rise to the claim. Nothing in these Terms limits liability that cannot be limited by law.
8. Term & termination
There is no lock-in. Engagements run month to month and either party may cancel at any time with reasonable written notice, effective at the end of the then-current paid period. On termination we will complete a full repository and materials handover for work you have paid for. Fees already paid for the current period are non-refundable, and any fees earned up to the effective date remain payable. Sections that by their nature should survive — including intellectual property, confidentiality, and limitation of liability — survive termination.
9. Governing law
These Terms are governed by the laws of [Jurisdiction], without regard to its conflict-of-laws rules, and the courts of [Jurisdiction] have exclusive jurisdiction over any dispute, subject to any mandatory consumer protections that apply to you.
10. Changes to these Terms
We may update these Terms from time to time. When we do, we will revise the “Last updated” date above and, for material changes, take reasonable steps to notify active clients. Your continued use of the services after a change takes effect constitutes acceptance of the updated Terms.
11. Contact
Questions about these Terms? Reach us through the contact form on our site.
Last updated: 9 July 2026